Smart Plug

What can the IFREEQ Smart plug do?

IFREEQ Smart Plug can control the on/off status of connected appliances through controlling the supply of power in the plug. With the Hub, the IFREEQ Smart Plug can be controlled through the phone app(Zigbee type, Wi-Fi type no need Hub). This allows for different timed settings and other combined settings with other smart devices.

Can the IFREEQ Smart Plug connect to WiFi? Does the IFREEQ Smart Plug require a Hub?

The IFREEQ Smart Plugs have Wi-Fi/ZIgbee type. Wi-Fi type can connect with 2.4GHz Wi-Fi router directly. Zigbee type requires the Hub to function and can not directly connect to WiFi.

How do you connect to IFREEQ Smart plug?

First, ensure that the Wi-Fi network(Zigbee type need to check the Hub) is operating normally. Then open the Smartlife app, select the in the upper right corner. Enter device list and choose Smart Plug, then follow the instructions in the app.

How do I reset my Tuya smart plug?

Press and hold for 10 seconds to reset (LED flashes green and the Smart Plug resets upon release). Use the app to reconfigure network settings. Reset the smart plug to factory defaults, then follow the initial setup instructions again. Unplug the Smart Plug, then press and hold the power button.

If the external network (ie. WiFi) is down, will the IFREEQ Smart Plug still function?

If the external network is down, the app control function for IFREEQ Smart Plug will no longer be available. But the local control for the IFREEQ Smart Plug will continue to be functional and its connection with other Smart Plugs will function normally.

How do I verify the effective communication distance between the IFREEQ Smart Plug(Zigbee) and the Hub?

For detailed instructions, please refer to the "effective communication distance verification" section in the manual. If the Hub prompts "normal connection confirmed" voice message or other similar messages, it means the smart devices and the Hub are communicating effectively. If there are no prompts, please move the smart devices closer to the Hub and try again.

What do you do when the Smart Plug(Zigbee) is disconnected?

Please check the WiFi network the hub is connected to and if the power supply for the hub is working normally. If the network and supply are working normally, please reset the Smart Plug and reconnect the Smart Plug according to instructions. If the connection is unsuccessful, please retry closer to the Hub.