How do I prevent false triggering of a touch switch?
Use either of the following methods:
1. Adjust the touch IC sensitivity.
2. Increase the software button de-bouncing time.
Does a wall switch support dual-control?
The hardware determines whether dual-control is supported. A wall switch that uses two relays supports dual-control.
What are the features of a Zigbee single live wire switch using the SoC solution?
1. Remote control: a. Remote control switch. b. LAN control. c. Remote control over the Internet. d. Lamp intelligence.
2. Timing switch: a. On or off based on the user requirements. b. Multiple custom groups. c. Weekly schedule.
3. Voice control: a. Through multiple third-party voice platforms. b. Free and flexible.
4. Intelligent scene association: a. Through scene and automation settings in the app. b. Association with other intelligent devices, for example, association with a human body sensor for automatic lamp turn-on.
Does Tuya provide solutions for Zigbee switches with a single live terminal?
Yes. You can create plug-and-play and custom switches with a single live wire under Electrician.
Do Tuya Bluetooth switches support the single live terminal solution?
No.
Why does the sample of E3s / E3L module flash fast and slow when creating switch?
Fast flash and slow flash may represent different distribution network states. Fast flash is EZ distribution mode and slow flash is AP distribution network mode. If the device is not in distribution network mode, it is necessary to check the hardware circuit.
What is the configuration of a curtain switch using the SoC solution?
1. Three-channel button control: three buttons for the open, pause, and close actions. Select the following option on the platform: Pause Channel.
2. Two-channel button control: two buttons for the open and close actions. Press either button to pause. Select the following option on the platform: Pause Channel.
How does the switch of the Wi-Fi public SOC solution pair with the network?
Tuya provides one-way, two-way, three-way, and four-way Wi-Fi switches using the SoC solution. Press and hold any button to enter the network pairing mode. You can specify the button holding period on the Hardware Debug page on the Tuya Smart platform.
What are the differences between the zero live wire switch and the single live wire switch?
Traditional mechanical switches in China require only one live wire, but Smart Home switches require both a live wire and a neutral wire. To install Smart Home switches, re-cabling is required, resulting in huge installation and reconstruction workloads. To widely use single live wire intelligent switches, you need to solve the following cabling problems:
1. The wiring methods are different.
2. To install a zero live wire switch, you must ensure that your home is equipped with a neutral wire (identified by N, which can be confirmed by an electrician). A single live wire switch can replace a traditional mechanical switch, without the need for a neutral wire.
How many gangs does a plug-and-play switch support?
Plug-and-play Wi-Fi, Bluetooth, or Zigbee switches on the Tuya Smart platform support a maximum of four gangs.
Do Tuya Wi-Fi switches support dual-control?
Yes. The dual-control feature takes effect after backend personnel configure it. To prevent an infinite loop, we do not recommend that you use the dual-control feature for multiple products.
How many gangs does a Wi-Fi switch with an indicator support?
A Wi-Fi switch with an indicator requires three I/O interfaces for each gang, and a maximum of three gangs are supported.
Do SIG mesh switches support remote control?
Yes, but gateway adaptation is required.
Can I set an independent indicator for a Zigbee switch?
Yes. You can set it on the Hardware Commission page.
Yes. On the Hardware Commission page, select a module and click Configure Firmware. In the dialog box that is displayed, set Reset times/s and click OK.
Can a Zigbee switch with a single live terminal drive the silicon controlled rectifier (SCR)?
Yes. Set the level of the GPIO output pin to a low level.
No. Zigbee lamps do not have a button. Tuya will continuously optimize the lamp features.
How many gangs of a Wi-Fi switch are supported?
The Tuya Smart platform supports plug-and-play Wi-Fi switches with a maximum of four gangs. If the MCU solution is used, the number of gangs is determined by hardware resources and number of set DPs. Currently, voice speakers can control switches of up to six gangs.
Do Zigbee switches support dual-control?
Yes. The dual-control feature takes effect after backend personnel configure it.
Can a Zigbee switch with a single live terminal drive a relay?
Yes. On the Hardware Commission page, set the GPIO output pin of the relay to high-level drive.
Yes.
Yes. Select null for the network pairing indicator and set the relay status indicator for each channel.
Yes. Select null for the relay status indicator and select Indicate relay status for the network pairing indicator. Alternatively, select null for the network pairing indicator.
How many gangs does a plug-and-play Zigbee switch support?
Plug-and-play Zigbee switches on the Tuya Smart platform support a maximum of four gangs.
Can I set the on/off status upon power-on for a Zigbee switch?
Yes. On the Hardware Commission page, select a module and click Configure Firmware. In the dialog box that is displayed, set Default power state and click OK.
Does Tuya provide Zigbee light adjustment switches?
No.
Press and hold any button to enter the net pairing mode.
Do Tuya Bluetooth switches support local dual control?
No.
Can I control Tuya Bluetooth switches remotely?
Yes, but Bluetooth gateway adaptation is required.
Do Tuya's switches support the SIG mesh single-live-terminal switch solution?
Yes. Generally, the SIG mesh single-live-terminal switch is more popular because its power consumption is low.
Can I set an independent indicator for a Wi-Fi switch?
Yes. You can set the indicator on the Hardware Commission page.
Do Tuya breakers support network pairing by power-off and power-on?
Yes. To enable a breaker to enter the network pairing mode, reset the device and configure the number of power cycles on the Hardware Commission page on the Tuya Smart platform.
Can Tuya Bluetooth switch can be used to change time required for network pairing by pressing and holding the switch?
Currently not. This function will be available in the future.
Does Tuya Wi-Fi switch support change of time required for entering the network pairing status by pressing and holding the switch?
Yes. You can set the time through the parameter related to network pairing in the third step of hardware debugging during product creation.
How many gangs does a plug-and-play Zigbee switch with a single live terminal support?
Four gangs.
How many times of switch reset can I specify for a lighting product?
3 to 10.
Which wall-mounted switch types does Tuya support?
Tuya supports wall-mounted touch switches, but not mechanical types.
Do Tuya switch solutions support the dual control function?
Tuya provides mature solutions with the dual control function. If interested, contact your Tuya business manager for more information.
Does the switch support the single live wire solution?
Single live wire solution is for the power supply, but the Wi-Fi module consumes much power and is not recommended for a switch. You can use Zigbee and Bluetooth modules that have low power consumption.
Does Long press time of reset on the Tuya Smart platform's Hardware Debug page set for a Wi-Fi switch indicate a 3s press of the RST pin?
No. The RST pin is used to reset the module's software. Long press time of reset indicates a 3s press of any light control button.
What is switch dual-control or multi-control?
The switch dual-control or multi-control function enables two or more independent switches that control the same device to synchronize the device on/off status. This function applies only to common switches and not to scene switches or curtain switches.
If a 1-way switch, 2-way switch, and 3-way switch have the same module pin settings, can I use a Wi-Fi module designed for the 3-way switch in the 1-way or 2-way switch?
No. SoC modules have PIDs to identify app UIs. If a 1-way or 2-way switch uses a Wi-Fi module designed for a 3-way switch, the 1-way or 2-way switch will be displayed as a 3-way switch in the app. However, if the 1-way, 2-way, and 3-way switches use an MCU solution, they can use the same Wi-Fi module.
Can the switch, brightness, color temperature, and mode sorting in scene mode be customized?
This function is currently unsupported because it requires cooperation of multiple modules for sorting and definition.
What are the features of the curtain switch SoC solution?
This solution supports customized development, provides simple data points, and has low hardware requirements. However, the motor limit cannot be controlled, and motor self-processing may result in high temperature. In this solution, the motor is generally an AC motor, and the module is not directly connected to the motor. SoC curtain switches have a large market share and short production cycle.
What curtain types are supported by the curtain switch plug-and-play or SoC solution?
1. Opening curtains (left-right): pleated shades and veil curtains
2. Roller shutters (up-down): Venetian blinds, Roman blinds (lifting curtains), sunshade curtains, pleated shades, and honeycomb blinds
What are the features of the curtain switch MCU solution?
Customers are required to develop their own firmware, with various data points, which can be combined with motor hardware to control the stroke, steering switches, and motor load detection. However, the firmware has complex functions and requires a high degree of qualification from the manufacturer. The product's development cycle is long. Typically, this solution uses Percentage motors and connects the motor to the module through a protocol. However, the procurement cycle is long, and plants usually produce a small number of products.
